HACC Students

IT Support Center Information

The IT Call Center is available 24/7.

Need help? Get help by phone or email:
Off Campus: 717-780-2570
On Campus: x214357 (21HELP)
Email: supportcenter@hacc.edu

Get help in person at your campus IT Office:
Gettysburg Campus: Gettysburg 307
Harrisburg Campus: Building - Stabler 107
Lebanon Campus: Lebanon 303
Lancaster Campus: Building - Main 314
York Campus: Building -  CSS 114


Brightspace D2L support is available 24/7
Email: helpdesk@desire2learn.com



Student Wifi

The Office of Information Services and Technologies at HACC provides wireless internet connectivity to our students and campus guests and visitors.

Students Access the HACCwifi by:

Select HACCwifi from your Wifi Settings

Log in with your myHACC username and password


Username: jad1234 (HAWKMail prefix, letters, and numbers BEFORE the @ symbol)

Password: password you use for myHACC

Please see the links below, for more detailed instructions on how to connect your device to the HACCwifi.
How to Connect to HACCwifi WiFi Network (pdf)

For Guest/Visitors to access the wifi network, please follow the steps in the link below.
How to Connect to HACCguest WiFi Network (pdf)

Useful Links for Additional Help